Sexcare: The journey covered in a year

India is land of culture, art, literature and technology. Although people are more open than they ever were but still when it comes to sex, they become all shy and embarrassed. People are not even comfortable buying the most common sexual wellness product-condom in public. It is nearly impossible for them to buy adult products from a retail shop.

Being in operation since 2016, Sexcare is an e commerce website delivering adult products like male and female masturbators, couple’s fun items, condoms, lubricant etc. in India. The vision of the website is to provide a platform to the public where they can buy sexual wellness products online to spice up their sex life without facing the awkwardness at a retail shop.

The website is owned and operated by Billion Digital Technologies Pvt. Ltd. which is an old player in the e commerce sector with many successful projects under its name. Sexcare taps into the adult product industry which has not yet been explored in India as it should have been. The website gives the customers liberty to shop the adult products at the comfort of their house without any fear of privacy infringement.

Discretion is one of the main specialties of Sexcare. It fulfills all the orders discreetly. The products are packed in a plain unmarked box with no mention of product name. The package address-slip contains only the name, address and mobile number of the customer. The name Sexcare is also not present at the box. The return address is named to Billion Digital to safeguard the customer privacy. No one knows what’s inside the package except the customer. So he/she can get his order delivered to his/her address without being embarrassed in front of the delivery boy.

Since its launch a year ago, Sexcare has grown massively solely because of its excellent customer service. At Sexcare, the delivery is fast and discreet; customer support is quick and effective; product quality is genuine; payment options are diverse; and returns are easy. The monthly average traffic of Sexcare is around 50-60K, most of which are new visitors. On an average, the website fulfills around 1.5-2K orders each month most of which come from metro cities.

Fleshlight, vibrator, Sex Boosters (delay gels, delay cream etc), sexy lingerie and condoms have the highest number of sales. The website sells a wide variety of products which are hard to find at the offline shops. Also, Sexcare offers the option for CSP (customer self pick up) which allows the customer to go to the nearest courier office to collect his/her order. It allows the customer to get his adult product in hand safely when the other family members are home.

Sexcare provides delivery to all major and minor cities of the country. It is also trying to expand its territory to the remote locations while making sure the product quality is always genuine. The COD enabled regions are also expanding with time. With continuous efforts to make the services better, Sexcare is likely to become a much bigger player within next few years.